PRIVACY POLICY

TMSL Group - Privacy Policy & Grievance Redressal Details

1. Privacy Policy Summary

This Privacy Policy applies to TTMS LLP, affiliated entities under the TMSL Group, and its subsidiaries (collectively referred to as TMSL). It governs all personal data collected through TMSL's websites and web services.

What is collected:

  • Basic Identity Data: (e.g., first/last name, business email, phone number).
  • Organization/Job Details: (e.g., group name, job title, job level, industry).
  • Device/Browser/Usage Data: (e.g., IP address, device type, browser type, geolocation data, pages visited).
  • Cookies and Tracking Data: Session and persistent cookies, web beacons, and other similar technologies are used to collect usage data.

How the data is used:

  • To deliver services requested by the user.
  • To improve user experience, internal operations, service updates, and support or administrative messages.
  • For marketing, event, and news updates, if the user consents to receiving such communications.
  • For facilitating business transactions, including mergers, acquisitions, or restructuring, where applicable and legally permissible.
  • To comply with legal obligations.

Disclosure/Sharing of Personal Data:

  • With parties authorized by the user (e.g., third-party service providers).
  • To legal and regulatory authorities, when required by applicable law.
  • With service providers (e.g., IT, payment processors) who assist TMSL under confidentiality agreements and for the purposes outlined in this policy.
  • For joint promotions or partner offers, only if the user has expressed interest and given explicit consent.

User Rights:

  • Access to Personal Data: Users may request information about the personal data held by TMSL and how it has been used or disclosed.
  • Correction: Users may request corrections to any inaccuracies or omissions in their personal data.
  • Right to Withdraw Consent: Users have the right to withdraw consent for the collection, use, or disclosure of their personal data, subject to certain legal exceptions.
  • Right to Set Communication Preferences: Users may opt-out of receiving marketing communications or set preferences regarding the type of communications they receive.
  • Right to Data Portability: If applicable, users may request their personal data in a structured, commonly used, and machine-readable format to transmit to another data controller (as required by law, such as under GDPR).

Cookies & Tracking:

  • TMSL uses session and persistent cookies, web beacons, flash cookies, IP address tracking, and other similar technologies for:
    • Analytics and usage monitoring.
    • Marketing and personalized content.
  • Users can opt-out of cookies and tracking through their browser settings, or by contacting TMSL for assistance in managing cookie preferences.

Security & Retention:

  • TMSL implements administrative, technical, and physical security measures to protect personal data from unauthorized access, use, or disclosure.
  • Data Retention: Personal data will only be retained for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
  • International Transfers: Personal data may be transferred across borders (international transfers), and TMSL will ensure compliance with applicable data protection laws, including ensuring adequate safeguards for such transfers.

Changes to Privacy Policy:

TMSL may update this policy periodically. Material changes will be communicated to users at least 30 business days in advance via notice on TMSL's websites.

2. Grievance / Redressal Details

If you have any concerns or grievances regarding your personal data or how it is being handled, you may do the following:

  • Contact the Data Protection Officer via email: [email protected].
  • Write to us regarding access, correction, withdrawal of consent, etc.
  • TMSL is committed to responding to such requests in a timely manner (e.g., within 10 working days for withdrawal requests) unless the complexity of the request or regulatory obligations require more time.